TY - BOOK AU - D' Cruz, Premilla TI - Workplace bullying in India SN - 9780415535069 U1 - 302.340954 PY - 2012/// CY - New Delhi PB - Routledge KW - Bullying in the workplace -- India N1 - Cover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; List of Tables; List of Abbreviations; Acknowledgements; Prologue; 1. Establishing the Presence of Workplace Bullying in India; 2. Ascertaining Organizational Responses to Workplace Bullying; 3. Being a Target of Workplace Bullying; 4. Witnessing Workplace Bullying; 5. Exploring Depersonalized Bullying; Epilogue; Bibliography; About the Author; Index N2 - Workplace bullying, a pattern of persistent and targeted emotional abuse within the context of an evolving unequal interpersonal relationship, has so far not received academic attention in India. This book explores the phenomenon of workplace bullying through a series of quantitative and qualitative inquiries conducted in India's Information Technology-Enabled Services-Business Process Outsourcing (ITES-BPO) sector. Through quantitative evidence from two multi-city surveys, the book highlights the incidence of interpersonal bullying at work and the organizational measures available to ER -