The civic support paradox: Fighting unequal participation in deprived neighbourhoods (Record no. 11421)

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Personal name Tonkens, Evelien
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Title The civic support paradox: Fighting unequal participation in deprived neighbourhoods
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Pages Vol 56, Issue 8, 2019 : (1595-1610 p.)
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Summary, etc In urban neighbourhoods, there is an enduring problem with inequality in participation. Middle-aged, higher educated, white men are often overrepresented. Research indicates that front-line workers can play an important role to reach and activate underrepresented groups, but there is little evidence on how they manage (or fail) to do so. In this article, we focus on front-line workers’ strategies to combat inequality in citizens’ initiatives in the deprived neighbourhoods of Amsterdam, the Netherlands. To analyse these strategies, we construct the ACLR-framework. We find that front-line workers manage to activate a more diverse group of citizens by paying special attention to those who are not already active, by supporting citizens in developing and exercising civic skills, by connecting them with others, and by making sure that citizens experience the system as responsive. However, this professional support is often not recognised because of what we call the civic support paradox: the better that front-line workers do their work, the more invisible it is, and the more difficult it is to pinpoint the factors that make it effective.<br/>
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Subject citizens’ initiatives
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Subject front-line workers
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Subject deprived neighbourhoods
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Added Entry Personal Name Verhoeven, Imrat
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Host Biblionumber 11188
Host Itemnumber 15499
Place, publisher, and date of publication sage, 2019.
Title Urban studies
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Uniform Resource Identifier https://doi.org/10.1177/0042098018761536
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Koha item type Articles
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