Understanding Social Performance: A ‘Practice Drift’ at the Frontline of Microfinance Institutions in Bangladesh (Record no. 10663)

MARC details
000 -LEADER
fixed length control field 01877nam a2200181 4500
005 - DATE & TIME
control field 20201027110856.0
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fixed length control field 201001b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Maîtrot, Mathilde
245 ## - TITLE STATEMENT
Title Understanding Social Performance: A ‘Practice Drift’ at the Frontline of Microfinance Institutions in Bangladesh
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc John Wiley,
Date of publication, distribution, etc 2019.
300 ## - PHYSICAL DESCRIPTION
Pages Vol.50, Issue 3,2019:(623-654 p.)
520 ## - SUMMARY, ETC.
Summary, etc This article examines the role of microfinance staff and procedures in enabling microfinance's social mission. It does so primarily through studying institutional ruling relations and practices in rural Bangladesh. Attempting to move away from the linear and deterministic approaches of impact studies, it ethnographically scrutinizes the everyday practices of implementers. Findings point to the emergence of systemic practices that jeopardize microfinance institutions’ potential to perform their social mission. These include low client‐selection standards, hard selling of loans and forceful loan renewal, little follow‐up on loan use, and abusive and violent client‐retention and repayment‐collection strategies. This is conceptualized as a ‘practice drift’ as distinct from the commonly reported ‘mission drift’. Rather than stemming from planned, top‐down changes in institutional mission and strategy, practice drift emerges from a displacement of decision‐making processes to the branches. The article argues that observed changes in microfinance practice are enabled by decentralized structures and management systems that leave the choice of tactics used to achieve targets to the discretion of field staff.
773 0# - HOST ITEM ENTRY
Host Biblionumber 8737
Host Itemnumber 15395
Place, publisher, and date of publication West Sussex John Wiley & Sons Ltd. 1970
Title Development and change
International Standard Serial Number 0012-155X
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://doi.org/10.1111/dech.12398
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Articles
100 ## - MAIN ENTRY--PERSONAL NAME
-- 30923
942 ## - ADDED ENTRY ELEMENTS (KOHA)
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